There’s more to communication than making your point. Persuasion involves body language, the right choice of words, knowing when to pause, when to allow interruption, and when to hold the floor until your statement is complete. Great communicators are made as well as born, and this book can make you one of the best. It teaches the keys to speaking publicly in the workplace and delivering a dynamic business presentation, plus tips on conquering nervousness, organizing presentations, targeting your audience, and using visual aids.

"This book provides an excellent framework for communicating in today’s competitive business climate." - John G. Jacobs, President–Southeast Region, Eller Media Company